Car towed in Palm Beach Gardens

1Find who towed your car

No record of a tow anywhere? Report the car to police as possibly stolen.

2What they can charge

These are Palm Beach County maximums for October 1, 2026 to September 30, 2027. Cities may set their own rates, and we have not confirmed whether West Palm Beach does. The gate fee does not apply 7 a.m. to 6 p.m. on weekdays. A card surcharge of up to 3% is allowed. See the official Palm Beach County rates (opens in a new tab).

Statewide, the administrative fee to release a car from the tow company's lien cannot exceed $250.00.

Estimate your bill

3What to bring

• The registered owner or an agent can pick up the car with one government photo ID and a document such as the title or a lease or loan contract. An agent needs a written agreement from the owner, and the company may require that agreement to be notarized.
• The company must accept at least two of three payment types: cash-type payments such as cash or a cashier's check, bank or credit cards, and mobile or digital wallets. It cannot demand more than one photo ID. Call ahead to ask which types the lot takes.

Paperwork locked inside the car? You can inspect the car and take back loose personal belongings within 1 hour of showing a qualifying document during normal business hours, even before you pay.

Fla. Stat. 713.78(10), (17); Fla. Stat. 713.78(19); Fla. Stat. 713.78(10)

4Getting it back

• The storage lot must be open for pickups from 8 a.m. to 6 p.m. on any day the company is towing. When it is closed, it must post a phone number answered at all times, and someone must arrive within 1 hour of your call.
• Your car must be released within 1 hour of your request.
• You may inspect the car before you accept it. The company cannot make you sign away damage claims to get your car back, and it must give you a detailed receipt with its legal name.
• Inspect the car before you drive away, and photograph any damage.

Before you sign anything: Write any damage on the release receipt before you sign. Under the lien law, damage you do not list at release may be treated as waived.

Fla. Stat. 715.07(2)(a)1; Fla. Stat. 715.07(2)(a)9; Fla. Stat. 715.07(2)(a)9; Fla. Stat. 713.78(5)

5Was the tow legal?

Common problems with private tows in Florida include missing tow-away signs, refusing to release the car when you came back before it left, a storage lot too far away, storage charged in the first 6 hours, charges above the legal maximum, and refusing a payment type the law requires.

Check my towSale deadlinesEvidence checklistDispute letter

Tow-away sign rules in Florida

These apply to most private lots (not single-family homes; small businesses with 20 or fewer spaces may use a shorter "customers only" sign).

• Where: At each driveway entrance within 10 feet of the road; lots without curbs need at least one sign per 25 feet of frontage.
• Lettering at least 4 inches tall.
• Must show: a warning that unauthorized vehicles will be towed.
• Must show: the towing company's name.
• Must show: the towing company's phone number.

Fla. Stat. 715.07(2)(a)5 (opens in a new tab)

6How to dispute a tow

1. Collect evidence. Photograph the lot entrances and any signs, keep every receipt, and write down times and names.
2. Ask for an itemized invoice. The company must post a rate sheet at its lot and give it to you on request. A fee that is not on its rate sheet is treated as unreasonable. You can get an itemized invoice within 1 business day.
3. File a complaint.
   • Your county or city towing complaint office
   • Florida Department of Agriculture and Consumer Services
     Website (opens in a new tab)
4. Go to court if needed. You can get your car back before a court decides by posting a bond with the county court clerk for the charges claimed. You then have 45 days to file a case asking the court to decide whether the tow or the fees were wrongful.
5. Consider small claims or a chargeback. Florida small claims court handles money claims up to $8,000, not counting costs, interest and attorney's fees. If you paid by credit card, you can dispute the charge with your card issuer. For billing errors, your written dispute generally must reach the issuer within 60 days of the first bill showing the charge. Whether a tow charge qualifies is up to the issuer.

7Deadlines to watch

Florida deadlines, counted from the law

• Company must mail certified notice of lien within: 5 business days after the tow. Fla. Stat. 713.78(4) (opens in a new tab)
• Earliest public auction after car is stored: 35 days after the tow, if car more than 3 model years old. Fla. Stat. 713.78(4), (6) (opens in a new tab)
• Earliest public auction after car is stored: 57 days after the tow, if car 3 model years old or newer. Fla. Stat. 713.78(4), (6) (opens in a new tab)

See the dates for your tow

Common questions

Not verified yet for Palm Beach Gardens

We only publish details we could confirm from an official source. These are still missing, so ask the agencies above:

• Addresses and hours of the tow lots that hold police tows
• An official online lookup for towed cars
• City-specific documents needed to pick up a car
• Local rules for someone else picking up your car
• Local auction schedules for unclaimed cars

Other cities in Palm Beach County

• Boca Raton
• Boynton Beach
• Greenacres
• Jupiter
• Lake Worth Beach
• Palm Springs
• Riviera Beach
• Royal Palm Beach